Name of Business Operator
Ennonn Co., Ltd.
Location
2-19-15-609,Shibuya, Shibuya-ku, Tokyo, Japan, 150-0002, Japan
Telephone Number
+815053177582
Reception Hours: JST 10:00-18:00 (excluding weekends and public holidays)
Email Address
contact@ennonn.com
Responsible Person
Katsunori Ebara
Additional Fees
- Shipping fee: ¥1,000 per box : in Japan
- Handling fee for convenience store payments: ¥100 : in Japan
Return and Exchange Policy
＜For customer reasons＞
- Before shipping: You can cancel your order by pressing the cancel button on the website.
- After shipping: Unopened items can be returned or exchanged for items of equal value within 10 days of delivery, provided you contact our customer support center (phone number: +815053177582). Shipping costs for returns or exchanges will be borne by the customer. Opened items are not eligible for return or exchange.
＜If there is a defect in the product＞
We will bear the shipping cost for refunds or exchanges for a new product. Please contact our customer support center (phone number: +815053177582) first.
Delivery Period
Orders are processed within 3-5 business days and products are delivered within 14 days. Services are available immediately after ordering.
Accepted Payment Methods
Credit card, domestic bank transfer, convenience store payment
Payment Period
For credit card payments, the process is immediate. For domestic bank transfers, please make the payment within 3 days from the order.
Selling Price
The price of each product (including tax) is listed on each product page.
Application Period Restrictions
Payment must be made by March 21.
Sales Quantity Restrictions
Limited to the first 200 customers. Each person can purchase up to 2 items.
Software Operating Environment
iOS 9.3, 64 GB, iPhone 5 or later.